I spoke with Wanda this early morning about extra baggage as well as the nerostimulator implanted in my back again. She was really helpful, I am happy that I called and acquired the proper details.
Also counsel that each passenger put there continue in dimension checker so all travellers are handled equitably.
I was seeking to acquire ticket for 15 year aged son and couldn’t use Internet site for he was regarded as small. I referred to as consumer service and she assisted me with airline invest in. I precisely asked if I needed to terminate if I could inside of 24hours. This attendant mentioned yes. I discovered 4 hours later The explanation son would want to fly was cancelled. I known as back again to cancel the flight the attendant explained to me I couldn’t terminate flight and it absolutely was a nonrefundable ticket. I informed her predicament as stated over she explained she couldn’t do something. I asked for the supervisor, I acquired one particular and explained the specific situation, she claimed I couldn’t cancel it and acquire my money back she was exceptionally impolite and hung up on me. I referred to as back to ask for another supervisor and as I used to be conversing with this supervisor she informed me that the final supervisor said in her history I refused voucher. What ever a voucher was I wasn't even confident. Then 2nd supervisor instructed me what she considered. So the flight wasn’t cancelled because she mentioned to attend a pair days just before I make my final final decision and she or he would wave transforming price to take action and I shouldn’t have any issues.
We had been on AA 1517 from Miami to Roatan 02/13/16 and 02/14/16 & The flight was unable to land in Roatan and diverted to Belize. I am common more than enough with flying to be aware of the Captain built the appropriate simply call as well as diversion was climate related. Upon landing in Belize we had been informed with the Captain there was a warning light-weight on an motor that necessary to be dealt with, the aspect was available in Belize. The end result was a transparent mechanical delay. We deplaned and have been advised we'd get food and consume. Soon after much more than an hour or so we experienced not been fed and also a little bit later we were given a sandwich and bottled drinking water and then informed we could board.
On 7/eighteen/fourteen my partner and I were on your own flight sixty seven from BCN to Jfk. We boarded the airplane and found that it had no wifi or leisure choices with the seat. When the meal was served we requested the flight attendant In the event the food experienced any peppers(the vegetable) in it since the “chicken†along with other elements had been unrecognizable. My husband is highly allergic to peppers and he had to be specific there have been none. The attendant important site claimed she experienced no concept of exactly what the foodstuff ingredients have been in either collection so he did not consume. How difficult wouldn't it be for your personal catering dept to send out a listing of ingredients for this type of challenge? The aircraft by itself was aged and warn on The within. When received about the plane, the mentor section smelled of fecal issue and it took very a while to the odor to dissipate.
the AA particular person on the AA terminal to generally be pretty snide, when in truth I had carried out every little thing in my Command to receive into the aircraft inside a well timed style.
I'm so amazed by Tracy Miller while in the reservations Section. I accidentally booked a flight to the incorrect area and was freaking out, and she labored with me to don't just get me to the proper desired destination but also found precisely the same rate.
We landed on time and were being very happy which the journey was clean and pain-free. When we made it to baggage assert, the carousal stopped and about 1/two of your passengers been given their bags. There have been so many of us waiting for our baggage. Various of us went for the AA to explain which they necessary to do anything.
all to often, management is contacted when points go Mistaken…this is simply not a type of letters…..I'm getting in contact with american airlines client service as a consequence of a wonderful flight attendant named MARITA LORDI (FA #nine
Your insufficient reaction prompted me to terminate my excursion which I told Everybody to at American.. Be sure to tell me what I do subsequent..
American Airlines Consumer service hotline is well accessible and purchaser welcoming. Sadly, You must hold out about 2 minutes to talk to a buyer service agent. You have to pay attention to a lengthy speech regarding existing updates.
I've tried using, without achievements to achieve your client service Office. I misread the flight time on your flight 3530 and need to change it. I tried calling in just five minutes of reserving this flight but have experienced no response. I have not sent this concept right before
I had been a passenger on yor flight AA2016 outside of Phil. airport on 4/nine/16 and return flight AA1755 from Atl. airport again to Phila. on 4/ten. My ticket was for an aisle seat with wheelchair support as a consequence of my handicap. About the flight from Phila., I'd an aisle seat. The youthful Woman occupying the window seat was so massive she couldn’t fasten her seatbelt. She immediately fell asleep and started snoring loudly which ongoing for the whole flight. To the flight back, I'd my boarding go was for a regular seat. I tried to vary seats within the kiosk , mainly because it indicated there have been extra seats in the leading cabin space without results. My son and daughter-in-regulation have been denied gate passes to help me get down to the airplane as well as ticket agent was really disagreeable. I attempted to upgrade with the boarding desk, then younger guy indicated my ticketwas for handicap in his computer, he said the cabin seats were being offered and attempted to improve me but with out achievement. After i acquired back again into Phila., I waited Just about forty minutes to get with the plane to baggage. This was probably the most humiliating and demeaning expertise I have ever had. Once the wheelchair finally arrived, the woman commenced complaining about needing to drive me. She couldn’t get the wheelchair up the elevation.
I would really like a credit rating for the flight we skipped from Phoenix to Spokane. We missed the flight as it took us so prolonged for getting thru customs. We had been traveling from Mazatlan and going thru customs in Phoenix.